FAQs
Adenoviral/Retroviral Services
How do I place an order?
Before requesting adenovirus/retrovirus reagents, you must first register with the University of Pittsburgh Vector Core Facility. Your registration will be valid while you remain at the University of Pittsburgh.
If you register online or use the catalog/ordering module to order reagents, you must still print out and sign the completed forms at the end of the module. Registrations and orders are not processed until we receive originals of the forms, signed in ink.
Can I request more than one item per order using the online catalog/ordering module?
Yes, you may request whatever is on the order form in a single order.
How long will it take to get my reagents?
Researchers can generally expect to have their order completed within seven business days after the order is received for stock items, in about two weeks for viral expansions, and up to six weeks for productions of novel viral products. If additional paperwork is required, or the order forms are incomplete, the order will be held until all outstanding issues are resolved.
How will I be billed for my reagents?
Charges will be approved by your administrator at the time of order and charged by IDC to your account.
Lentiviral Services
How do I obtain a Letter of Support from the VCF for my grant application?
Contact the Facility Director.
What do I need to do to submit or modify my rDNA protocol to be able to obtain lentivirus from the VCF?
